The Proteus™ Suite of call management products provides the most powerful communications management systems available to small, medium and large businesses. Proteus can easily manage communications from a single site to a global network with hundreds of remote sites and multiple currencies.

The Proteus Suite includes:

• Proteus Office Call Management for the small to medium sized business

• Proteus Enterprise for fixed line, email, Internet and wireless usage call Management needs

• Proteus Trader for the financial market

• Proteus Voice System - High quality and secure call recording

The Proteus Suite of call logging products will help your customers win and retain business, save money and improve employee productivity.

Proteus Office Call Management

Proteus Office provides a total call management solution to small and medium sized business, analysing call data to enable companies to quickly improve the usage and cost efficiency of their communications systems.

By using Proteus Office call logging software you can:

• Allocate communications costs by department

• Prevent fraudulent use of your telephone systems

• Improve customer service by measuring call answering times

• Generate comprehensive billing and analysis reports for voice and fax usage

• Determine the optimum number of lines for your business

• Improve productivity

Download the Proteus Office Call Management brochure or contact AmeriTel Corp. for your 7-day free trial CD.

Key Benefits of Proteus Office Call Management Software:

• Proteus is an easy to install and intuitive call logging package that can be up and running within thirty minutes.

• Proteus call logging software is easy to use with 'bubble' help and assistance available on screen at all times to ensure you get the maximum productivity and return on investment.

• Proteus has been designed to work with both traditional and IP based telephone systems. Because Proteus is a true IP based call logging solution it connects directly to an IP telephone system over the Local Area Network instead of comm or serial ports.

• Proteus is feature rich and highly configurable to individual business needs. There are standard templates provided for popular reports that can in turn be used to produce a personalized and bespoke analysis of communications usage for your company.

• Proteus reporting can be automated to produce the analysis you require on a daily, weekly or monthly basis that can be emailed to management or department heads. This minimizes user intervention but, more importantly, delivers the right information to the right person at the right time.

• Proteus call costing reports provide a simple but valuable tool to check your telephone bill and allocate costs throughout your business.

• Proteus call logging reports can be presented in many forms, for example in itemized or summary formats to suit business needs.

• Proteus call management includes a Real Time Call Monitor function that provides instant notification of calls that meet user defined criteria. For example, this could be calls to a certain number, calls exceeding 30 minutes duration, or calls not answered in 30 seconds.

• Proteus Alarms feature provides alerts that target specific calls being made on your telephone systems. For example, calls to expensive premium rate numbers, calls that exceed duration or cost targets. When calls of these types are matched, Proteus Alarms will instantly notify you by email, screen pop or message to your mobile phone.

Proteus Enterprise Call Management Software:

Proteus Enterprise call management software is the first truly integrated communications management system to offer fixed line, mobile, Internet and email call analysis and reporting. Designed specifically for medium to large sized business, Proteus Enterprise offers managers all the information they need to optimise the performance and cost effectiveness of all of their communication systems, whilst delivering a comprehensive business tool to combat the increasing risk of fraud and internal abuse of communications resources.

By using Proteus Enterprise call logging software you can:

• Allocate communications costs by department

• Prevent fraudulent use of your telephone systems

• Improve customer service by measuring call answering times

• Identify which web sites are being visited by whom and restrict access

• Monitor use of your email systems and identify abuse

• Track call costs for mobile telephones

• Produce integrated management reports for all communications types

Benefits of Proteus Enterprise Call Management Software:

• Proteus call logging software can monitor traffic across unlimited remote sites using the latest IP buffering technology, enabling control of all communications from a central location.

• Proteus has a feature rich reporting functionality that allows tailor-made reports via a highly flexible filtering system and choice of export options.

• Proteus can schedule daily, weekly, or monthly reports to be emailed to you or the relevant department automatically at pre-determined intervals, minimizing user intervention but ensuring call management reports are delivered on time and to the right people.

• Proteus comes complete with a real-time call monitor, providing instant monitoring of all, or filtered calls.

• Proteus' carrier comparison report allows you to compare telephone bills with other carrier rates, ensuring you are always getting the best prices.

• Proteus costing reports can provide a quick tool to verify your telephone bill and allocate costs.

• Proteus Web provides optimum flexibility to use Proteus from any PC that can connect to your network with IE5 and above, or Netscape. This enables you to perform all your call management tasks from anywhere in the world.

• Proteus Alarms can be configured to target specific types of calls, such as premium rate numbers and calls over a specific duration or cost. When any of the call types are matched, Proteus Alarms instantly notifies you by screen pop, email or a message to your mobile phone.

• Proteus Intranet Directory provides a powerful on-line company address book with a superb search facility, eliminating outdated paper formats.

Proteus Trader Call Management Software

Proteus Trader call management software is capable of call logging two Switches simultaneously, these normally being the trader boards of a financial institution plus the house PBX. With a huge installed base, CTI is a leader in this field.

For more information please contact AmeriTel Corporation.

AmeriTel Corporation PO Box 17429 Clearwater Florida USA 33762

Phone 800-881-3848      Fax 888-538-3848